"Quality and Service since 1965"

2020 Johnson County Special Utility District Customer Survey

Please take a few minutes to complete this survey. Johnson County Special Utility District (JCSUD) would like your opinion on how well we deliver our services to you, so we can better serve the needs of all our customers. Your input is an important part of JCSUD’s ongoing efforts to identify and respond to your concerns. One survey per JCSUD customer.

2020 Customer Survey

COVID-19 Virus Precautions

Community Wastewater Treatment

Recently, the virus that causes COVID-19 has been found in untreated wastewater. While data is limited, there is no information to date that anyone has become sick with COVID-19 because of exposure to wastewater. For more information, click here.

COVID-19 Crisis - CareShare Works

Depending on the circumstances, JCSUD’s CareShare program serves to provide relief in times of emergency financial help with the water bill. For more information, click here.

 

 

Imagine a Day without Water

Imagine a Day without Water

Could you go a day without water? No water to drink or make coffee? No water to shower, brush your teeth, flush the toilet, or do laundry? No water for firefighters to put out fires. No water for farmers to water their crops. 

We know that water is essential.  That’s why we want you to know about a nationwide educational effort called “Imagine a Day Without Water.” On October 21, the Value of Water Coalition is coordinating a national advocacy and educational event, Imagine a Day Without Waterto raise awareness about the most essential natural resource we have: Water.  Across the country, water agencies, mayors, engineers, contractors, business leaders, community members, schools, organizations, corporations, environmental advocates, and more are joining together to educate people about how water is essential, the challenges facing water and wastewater systems, and the need for investment.

Even though water is absolutely vital to everything we do, it too often is forgotten. Out of sight, out of mind. Many people take water service for granted. Clean, safe, reliable, and affordable water comes out of the tap and flows down the drain without a second thought. But the massive infrastructure — much of it underground — which brings water to homes and businesses, takes it away, and treats it, is aging. A water main breaks somewhere in the U.S. every two minutes. Most pipes have an average life expectancy of 50 years, but in many major cities, water pipes are more than 100 years old. Communities cannot afford to go a day without water if those systems reach their breaking points.

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Recent News

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WaterSmart® Customer Portal

7/8/2020

10% of homes have minor water leaks that waste 90 gallons or more per day, accounting for more than 1 trillion gallons of wasted water each year. A leaky toilet wastes about 200 GPD, a shower leaking at 10 drips per minute wastes more than 500 gallons per...

New Billing Statement Explained

5/5/2020

In June, Johnson County Special Utility District will launch a new, more user-friendly billing statement. The current postcard will be replaced by an 8 ½ x 11 statement stuffed in an envelope with a return envelope included. The statements will include a...