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  1. Home
  2. Customer Service
  3. About Us
  4. Our Water
  5. Development
  6. Resources

  1. Home

  2. Customer Service

    1. Bill Payment Options
      1. Set Up Payment Profile
      2. Update Autopay Settings
    2. My Account
    3. WaterSmart
    4. Rates and Fees
    5. Bill Inserts
    6. Service Requests
      1. Start Service
      2. Temporary Service
      3. Disconnect Service
      4. Fire Hydrant Meter Service
    7. Report an Emergency
    8. Texas 811 Locates
    9. CareShare
    10. Contact Us
    11. Alerts
    12. Calendar of Events
    13. Cross-Connections & Backflow Prevention 
    14. Meter Reading
    15. Subscribe
    16. Leak Adjustment
    17. Service Area
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  3. About Us

    1. Mission and Core Values
      1. Our History
    2. Service Policy
    3. 2022 - 2023 Accomplishments and Initiatives
    4. Departments
      1. Administration
      2. Community Relations
      3. Customer Service
      4. Engineering
      5. Finance and Service
      6. Human Resources
      7. System Development
      8. Wastewater Operations
      9. Water Operations
    5. Johnson County, Texas
    6. Meetings and Agendas
      1. Live Stream - Board of Director Meetings
    7. JCSUD Board of Directors
    8. Job Opportunities
    9. Emergency Response Plan
    10. Annual Budget
    11. Election Notices
    12. Governance Documents
    13. Notice of Quorum
    14. Annual Comprehensive Financial Report
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  4. Our Water

    1. Drinking-Water Quality Report (Consumer Confidence Report)
    2. Drought Contingency Plan
    3. JCSUD Energy & Water Usage
    4. Water Supply and Distribution
    5. Service Area
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  5. Development

    1. Bid Opportunities
    2. Current Projects
    3. Development Information
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  6. Resources

    1. Forms
    2. Accessibility
    3. Conservation Tips
      1. In the Bathroom & in the Laundry
      2. In the Kitchen
      3. Plumbing & Appliances
      4. Tips for Avoiding Frozen Pipes
    4. Frequently Asked Questions (FAQs)
    5. Johnson County Special Utility District Terms of Service & Conditions
    6. Public Information / Open Records
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  7. Feature Links

    1. Privacy Policy
    2. Job Descriptions
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